Plum IVR Support

Team,

we tried to upload an customized audio format(8Khz, Mono, u-law) through audio manager.
Upload audio file success, but after click "Save" application, the audio is lost.

Thanks

Team,

During calling REST service module, we meet the error in the log below. What does the "error.badfetch" mean?
Whether this happened collect variable value before post or something else?

29 Aug 2017 10:33:08 AM -0400: var_83, [rest] - Uncaught event: error.badfetch

Thanks

We hope to achieve a target about detecting answering machine.
1: When detect human answer, go through regular steps.
2: When detect answering machine, left a voice message.

After going over modules help, does not locate the settings for detecting the answer machine.
Any help will be appreciated.

After change the filename extension, the file can be played. But the speed is super fast and cannot hear the content.

One file is received successfully, but there is no file name extension. After manually change to wav. It cannot be played.

Being a trial user, when we post data to REST service through REST module, we get the error log "[rest] - Uncaught event: error.badfetch.http.500". But the log doesnot show request payload. Also in REST server site log, there is not a track of the post request. so it is hard to diagnose. The REST se...