Plum IVR Support

Yes, you can generate menu options for each field dynamically. This is usually accomplished by using some form of middleware (for the plum voice platform, many IVR developers choose php) to gather data and generate the voiceXML for the menus. Below is a simple php script that will print one of two p...

No, it is not a requirement that the <audio> tag have TTS (text-to-speech) However, as of August 4th, 2003, the Plum voice platform has a bug in it, causing a semantic error to be thrown if there is no tts content and the audio can not be played. The workaround for this is to specify some tts text (...

The platform development team has released the newest software revision, version 2.4.1 which provides a variety of enhancements, along with several bug fixes: * Choice of two "fall-through" pages for incoming calls that do not match any assigned DNISes. * Modal attribute implemented for the <record>...

You can use the <goto> tag to jump to fields within a form by using the "nextitem" attribute rather than the "next" attribute. Use the name of the field as the value of the nextitem attribute. Note that you may also need to use the IVR tags clear or reprompt to alter the order of fields chosen by th...