Plum iOn Q&A

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General Questions

by Omnilink6120 » Wed Apr 07, 2010 11:39 am

Replies: 9

Views: 14922

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Tue Nov 21, 2017 12:42 pm

by support

Record user response

by jhewitt » Fri Sep 08, 2017 3:06 pm

Replies: 10

Views: 767

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Fri Sep 15, 2017 6:59 pm

by jhewitt

Voice Responce

by jhewitt » Wed Sep 06, 2017 4:39 pm

Replies: 5

Views: 368

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Tue Sep 12, 2017 2:08 pm

by jhewitt

grammar element inconsistent behavior

by Milind » Wed Oct 21, 2015 8:23 pm

Replies: 2

Views: 24948

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Tue Oct 27, 2015 1:57 pm

by Milind

Facing 5 to 10 mins of delay in getting the Outbound call

by f0028c5 » Fri Jun 12, 2015 4:55 am

Replies: 1

Views: 7145

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Fri Jun 12, 2015 1:38 pm

by support

Plum VoiceXML interpreter & IIS web/app server....

by jrmatthies » Mon Oct 27, 2003 3:49 pm

Replies: 3

Views: 10948

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Thu Mar 05, 2015 12:40 pm

by support

PLUM

by 1aahnoor » Wed Feb 11, 2015 1:59 am

Replies: 1

Views: 4836

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Mon Feb 23, 2015 11:22 am

by support

What certificate authorities do you currently support?

by powellplum » Wed Feb 20, 2013 12:49 pm

Replies: 4

Views: 23462

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Mon Feb 23, 2015 10:36 am

by support

Outbound Campaign - Start URL

by dnagel » Wed Feb 19, 2014 1:59 pm

Replies: 6

Views: 26771

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Mon May 19, 2014 9:55 am

by support

Call Reporting for Self Hosted System

by dnagel » Sat Feb 15, 2014 12:12 pm

Replies: 1

Views: 5306

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Tue Feb 18, 2014 10:35 am

by support

Outbound Campaign - Pending

by dnagel » Sat Feb 15, 2014 10:31 am

Replies: 2

Views: 8202

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Tue Feb 18, 2014 10:04 am

by dnagel

Multiple voice engines one one account

by Transfrm » Tue Jul 30, 2013 10:06 am

Replies: 3

Views: 9190

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Tue Aug 13, 2013 2:48 pm

by support

IVR Phone number

by Transfrm » Tue Aug 13, 2013 9:11 am

Replies: 1

Views: 5938

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Tue Aug 13, 2013 2:04 pm

by support

Bargein & Silence Threshhold Settings

by Transfrm » Tue Jul 02, 2013 9:46 am

Replies: 1

Views: 11572

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Tue Jul 02, 2013 11:38 am

by support

Message Length

by Transfrm » Fri Jun 28, 2013 8:35 am

Replies: 1

Views: 6853

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Fri Jun 28, 2013 11:07 am

by support

Cepstral Swift on the demo site

by Transfrm » Fri Jun 28, 2013 8:49 am

Replies: 1

Views: 5960

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Fri Jun 28, 2013 8:57 am

by support

Detection of Cell Phone versus Land Line

by Transfrm » Fri Jun 28, 2013 8:38 am

Replies: 1

Views: 6103

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Fri Jun 28, 2013 8:46 am

by support

IVR not recognising DTMF tones on Brazilian Telco handsets

by ronan.ocallaghan » Wed May 01, 2013 10:38 am

Replies: 2

Views: 12615

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Tue May 07, 2013 3:51 am

by ronan.ocallaghan

IVR not recognizing DTMF tones from CDMA phones

by cmarnell » Tue Oct 05, 2010 11:57 am

Replies: 4

Views: 19200

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Sat Mar 09, 2013 5:11 am

by nuten

IVR prompts Issues

by Gustavo » Tue Jan 08, 2013 11:29 am

Replies: 4

Views: 22831

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Wed Jan 09, 2013 11:21 am

by support

Recording cut off with near end disconnect

by support » Wed Aug 05, 2009 4:27 pm

Replies: 3

Views: 10497

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Fri Dec 28, 2012 1:16 pm

by support

What is a linefailure callee type?

by Rich » Wed Feb 15, 2012 4:00 pm

Replies: 2

Views: 8657

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Tue Dec 11, 2012 4:41 am

by honeyfree

uploading mp3 files to Plum audio repository

by ambreen@ebryx.com » Thu Sep 17, 2009 2:37 am

Replies: 7

Views: 15012

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Mon Dec 03, 2012 11:24 am

by support

Wave files not playing

by tk1860m » Tue Nov 13, 2012 2:37 pm

Replies: 5

Views: 11333

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Wed Nov 14, 2012 11:21 am

by tk1860m

Cell Phone session.telephone.ani not coming in

1, 2

by melsullivan » Mon Feb 19, 2007 10:50 am

Replies: 15

Views: 24458

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Fri Oct 19, 2012 5:34 am

by daavidfischer

ASR and TTS engine

by apatel@corecard.com » Fri Jul 27, 2012 9:52 am

Replies: 1

Views: 12701

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Fri Jul 27, 2012 10:16 am

by support

SOAP webservice never executes

1, 2

by kwc5811 » Tue Oct 25, 2011 5:19 pm

Replies: 23

Views: 43846

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Wed Jun 27, 2012 9:53 am

by kwc5811

How to submit data when caller hangs up

by tony » Mon Mar 19, 2012 2:28 pm

Replies: 2

Views: 30672

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Fri Mar 30, 2012 3:53 pm

by tony

hosted developer cross-linked accounts, outbound denied

by lbattista » Fri Jan 23, 2009 4:20 pm

Replies: 2

Views: 10012

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Mon Feb 27, 2012 8:43 am

by support

soaptester - how to submit parameters

by jrf7243 » Tue Jan 10, 2012 11:56 am

Replies: 2

Views: 9631

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Tue Jan 10, 2012 5:23 pm

by support

Call Logs downloaed?

by rikym » Mon Sep 22, 2008 11:07 pm

Replies: 9

Views: 18545

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Wed Sep 14, 2011 1:19 pm

by support

Very Specific Platform Specs Questions

by macroniche » Tue Jul 19, 2011 1:53 pm

Replies: 2

Views: 9726

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Mon Jul 25, 2011 12:02 pm

by macroniche

IVR SOAP not resolving

by pguser1 » Wed Jun 15, 2011 12:04 pm

Replies: 4

Views: 10801

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Wed Jun 15, 2011 4:11 pm

by pguser1

Reporting/Statistics

by neilstebbing » Wed Dec 29, 2010 12:07 pm

Replies: 2

Views: 11164

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Wed Dec 29, 2010 2:06 pm

by neilstebbing

New Customer

by SonMakai » Thu Nov 11, 2010 5:31 pm

Replies: 1

Views: 7866

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Thu Nov 11, 2010 5:58 pm

by support

No Session Logs Since 18/Oct/2010:17:27:15

by w2gi » Wed Oct 20, 2010 9:26 am

Replies: 1

Views: 10762

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Wed Oct 20, 2010 10:02 am

by support

Report differences

by moose155 » Wed Oct 06, 2010 8:20 am

Replies: 1

Views: 7568

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Wed Oct 06, 2010 10:21 am

by support

IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

by ed@soohoo.com » Fri Sep 03, 2010 11:32 pm

Replies: 1

Views: 7485

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Tue Sep 07, 2010 9:41 am

by support

System API to retrieve call data

by gforce » Tue Oct 06, 2009 4:36 pm

Replies: 5

Views: 11271

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Tue Aug 10, 2010 12:20 pm

by support

Platform not reading a specific prompt

by support » Thu May 13, 2010 9:32 am

Replies: 1

Views: 8336

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Thu May 13, 2010 12:47 pm

by support

Validating problem

by smile100h » Fri Apr 30, 2010 11:33 am

Replies: 3

Views: 10028

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Fri Apr 30, 2010 4:27 pm

by smile100h

Outbound Callee Type detection settings

by support » Wed Apr 21, 2010 8:34 am

Replies: 0

Views: 6916

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Wed Apr 21, 2010 8:34 am

by support

Phone number in production

by syedemad » Wed Apr 07, 2010 9:41 am

Replies: 3

Views: 9178

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Thu Apr 08, 2010 9:55 am

by support

Calls to numbers with extentions

by jfierro » Thu Mar 04, 2010 12:35 pm

Replies: 3

Views: 9515

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Fri Mar 05, 2010 10:27 am

by support

Incorrect cell phone caller id

by robbiesullivan » Sat Jan 16, 2010 12:42 pm

Replies: 3

Views: 10833

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Tue Jan 19, 2010 10:48 am

by support

Please disable voice mail recognition from my account.

by sseth@thecarpetpros.com » Fri Dec 04, 2009 12:23 pm

Replies: 3

Views: 10174

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Thu Dec 17, 2009 2:56 pm

by support

Saved scripts getting truncated

by support » Fri Dec 04, 2009 2:39 pm

Replies: 2

Views: 9767

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Mon Dec 07, 2009 12:47 pm

by support

posting call data to external url

by marguin » Mon Nov 23, 2009 4:45 pm

Replies: 13

Views: 19841

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Mon Nov 30, 2009 9:36 am

by support

Random time out for even just page transfer

by aliasg » Mon Nov 16, 2009 9:03 am

Replies: 5

Views: 11926

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Wed Nov 25, 2009 11:40 am

by support

session maintainance

by nrk1981 » Thu Oct 15, 2009 8:42 am

Replies: 1

Views: 13255

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Thu Oct 15, 2009 9:51 am

by support

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