Plum Survey Q&A
| Topics | Statistics | Last post | |
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Plum IVR Survey online documentation availableby support » Fri Apr 17, 2009 11:33 pm |
Replies: 0 Views: 14499 |
Fri Apr 17, 2009 11:33 pm by support |
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Prompting customers to press '10'by EIGEF » Mon Oct 01, 2018 11:35 am |
Replies: 2 Views: 400 |
Mon Oct 01, 2018 12:14 pm by EIGEF |
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IVR Survey on 0-10 Scaleby EIGEF » Tue Jun 12, 2018 12:34 pm |
Replies: 3 Views: 791 |
Wed Jun 13, 2018 11:57 am by support |
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Skip Logic - Repeating the same questionby Dominguez4444 » Wed May 03, 2017 3:40 pm |
Replies: 2 Views: 2669 |
Thu May 04, 2017 2:16 pm |
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audio files voice not coming1 ... 4, 5, 6by bmreddyrs » Fri Jun 03, 2016 7:27 am |
Replies: 75 Views: 68916 |
Thu Mar 09, 2017 1:28 am by bmreddyrs |
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Error getting to Surveyby keshs3 » Thu Dec 15, 2016 11:59 am |
Replies: 1 Views: 3137 |
Fri Dec 16, 2016 4:08 pm by admin |
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asp.net application not workingby keshs3 » Thu Dec 15, 2016 11:52 pm |
Replies: 0 Views: 2212 |
Thu Dec 15, 2016 11:52 pm by keshs3 |
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Plumvoice not picking up my vxml fileby tarencer » Fri Sep 04, 2015 1:40 am |
Replies: 1 Views: 16877 |
Fri Sep 04, 2015 11:25 am by support |
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Call is not connected for surveyby reargelt » Wed Jun 17, 2015 10:24 pm |
Replies: 1 Views: 10643 |
Thu Jun 18, 2015 10:31 am by support |
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Plum Survey Questionsby SanofiPasteur » Mon Jun 08, 2015 2:12 pm |
Replies: 5 Views: 12800 |
Wed Jun 10, 2015 1:46 pm by support |
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Ringtone After Recorded Surveyby Maria.Gannon » Tue Apr 28, 2015 8:03 am |
Replies: 1 Views: 8357 |
Wed Apr 29, 2015 8:41 am by support |
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Cisco Switch Agent to Respondent Transfer Issueby michaeltimothyallen » Fri Oct 03, 2014 8:59 am |
Replies: 2 Views: 25515 |
Fri Oct 03, 2014 1:37 pm |
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Glitch with Skip Logic and Comments promptby support » Thu Nov 07, 2013 11:18 am |
Replies: 0 Views: 15917 |
Thu Nov 07, 2013 11:18 am by support |
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Skip Logicby rlevine » Fri Dec 03, 2010 6:00 pm |
Replies: 6 Views: 24261 |
Tue Sep 10, 2013 1:29 pm by support |
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Ergonomics of audio file uploadsby roricka » Fri Sep 06, 2013 4:36 am |
Replies: 1 Views: 11620 |
Fri Sep 06, 2013 8:09 am by support |
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Burn Rate of Sampleby gregoryclark » Thu Jun 20, 2013 11:18 am |
Replies: 1 Views: 21007 |
Thu Jun 20, 2013 12:50 pm by support |
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TTS and Built In Promptsby gregoryclark » Mon Jun 17, 2013 6:40 pm |
Replies: 1 Views: 11779 |
Tue Jun 18, 2013 12:07 pm by support |
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Custom Introby gregoryclark » Mon Jun 17, 2013 10:13 am |
Replies: 1 Views: 11728 |
Mon Jun 17, 2013 12:37 pm by support |
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Outbound Survey not workingby michaeltimothyallen » Mon Feb 25, 2013 10:05 am |
Replies: 6 Views: 43639 |
Thu Feb 28, 2013 8:38 am by support |
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My Timezone not correctby michaeltimothyallen » Tue Feb 05, 2013 5:28 am |
Replies: 5 Views: 19213 |
Tue Feb 26, 2013 9:19 am by support |
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Voice-mailby Cubesof2 » Tue Feb 19, 2013 5:37 pm |
Replies: 1 Views: 12782 |
Wed Feb 20, 2013 10:13 am by support |
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not all data is being capturedby kdbwgr » Mon Feb 11, 2013 10:29 am |
Replies: 3 Views: 17781 |
Tue Feb 12, 2013 11:23 am by support |
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Transcribe recordings: Not enabledby michaeltimothyallen » Tue Feb 05, 2013 5:33 am |
Replies: 1 Views: 12303 |
Tue Feb 05, 2013 11:10 am by support |
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Scale Question too long-winded repeating response optionsby michaeltimothyallen » Thu Jan 31, 2013 5:18 am |
Replies: 3 Views: 16704 |
Thu Jan 31, 2013 12:46 pm by support |
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Transferring Survey from Administrator to Clientby michaeltimothyallen » Wed Jan 30, 2013 5:19 am |
Replies: 1 Views: 12580 |
Wed Jan 30, 2013 9:18 am by support |
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TTS Voice and Dateby gregoryclark » Fri Jan 18, 2013 6:54 pm |
Replies: 3 Views: 19289 |
Mon Jan 21, 2013 5:58 pm by support |
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Exporting IVR Survey Summary Reports to PDF/Wordby ronan.ocallaghan » Mon Jan 14, 2013 10:56 am |
Replies: 1 Views: 15667 |
Mon Jan 14, 2013 12:00 pm by support |
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Call rejected or no pick-upby ronan.ocallaghan » Fri Jan 11, 2013 5:38 am |
Replies: 4 Views: 16053 |
Mon Jan 14, 2013 10:54 am |
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5 second delay before IVR intro is playedby ronan.ocallaghan » Fri Jan 11, 2013 1:21 pm |
Replies: 2 Views: 13633 |
Mon Jan 14, 2013 10:52 am |
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Interrupting IVRby ronan.ocallaghan » Fri Jan 11, 2013 5:43 am |
Replies: 2 Views: 12849 |
Fri Jan 11, 2013 9:17 am |
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Launching Campaign and Callback Intervalsby gregoryclark » Thu Nov 29, 2012 3:48 pm |
Replies: 1 Views: 13602 |
Fri Nov 30, 2012 10:39 am by support |
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IVR Voice Promptsby gregoryclark » Mon Nov 19, 2012 12:12 pm |
Replies: 1 Views: 12787 |
Mon Nov 19, 2012 2:27 pm by support |
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Online Survey--Matrix Table Formattingby gregoryclark » Fri Nov 16, 2012 5:50 pm |
Replies: 1 Views: 12699 |
Fri Nov 16, 2012 6:17 pm by support |
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Online Version and Piping Responsesby gregoryclark » Wed Nov 14, 2012 1:37 pm |
Replies: 2 Views: 14445 |
Fri Nov 16, 2012 5:47 pm by gregoryclark |
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URL Creationby gregoryclark » Mon Nov 12, 2012 3:30 pm |
Replies: 3 Views: 14873 |
Mon Nov 12, 2012 5:13 pm by support |
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Repeat of unanswered questionsby GSP_2114 » Wed Oct 03, 2012 5:38 pm |
Replies: 1 Views: 14544 |
Thu Oct 04, 2012 11:48 am by support |
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Voice Recognition of Keywordsby GSP_2114 » Wed Oct 03, 2012 5:39 pm |
Replies: 1 Views: 12648 |
Thu Oct 04, 2012 11:30 am by support |
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Skip logicby support » Thu Aug 02, 2012 3:13 pm |
Replies: 0 Views: 17997 |
Thu Aug 02, 2012 3:13 pm by support |
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Recording phrases via phoneby matthewi » Tue Apr 24, 2012 11:26 am |
Replies: 1 Views: 40845 |
Tue Apr 24, 2012 4:39 pm by support |
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Scale Questions on Phone Surveyby support » Fri Sep 30, 2011 10:45 am |
Replies: 0 Views: 22203 |
Fri Sep 30, 2011 10:45 am by support |
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Preparing a report that includes the page nameby peterfrommaine » Wed Apr 06, 2011 12:53 pm |
Replies: 7 Views: 29726 |
Tue Apr 19, 2011 4:07 pm by support |
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Screen reader problems with online surveyby iowacompass » Thu Mar 17, 2011 8:55 am |
Replies: 1 Views: 14579 |
Thu Mar 17, 2011 3:50 pm by support |
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Issues Uploading Recordingsby support » Wed Mar 09, 2011 11:22 am |
Replies: 0 Views: 14189 |
Wed Mar 09, 2011 11:22 am by support |
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Non Required Multiple Choice Question doesnt skip..(bug ?)by rm_plumsurvey » Fri Dec 10, 2010 12:26 pm |
Replies: 4 Views: 19778 |
Tue Mar 01, 2011 3:34 pm by support |
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How many Questions?by seARTS2011 » Tue Mar 01, 2011 11:14 am |
Replies: 1 Views: 13460 |
Tue Mar 01, 2011 11:17 am by support |
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Time restrictionsby twineman » Fri Feb 25, 2011 12:56 pm |
Replies: 1 Views: 13473 |
Mon Feb 28, 2011 9:48 am by support |
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Fuzzy/Unclear Recording by Phoneby support » Mon Feb 28, 2011 9:37 am |
Replies: 0 Views: 14181 |
Mon Feb 28, 2011 9:37 am by support |
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Ending a "Comments" Question Responseby support » Wed Feb 23, 2011 9:43 am |
Replies: 1 Views: 14919 |
Wed Feb 23, 2011 11:10 am by support |
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Mute "To Select" Prerecordingby support » Mon Feb 14, 2011 3:36 pm |
Replies: 0 Views: 15634 |
Mon Feb 14, 2011 3:36 pm by support |
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Turn off the "You have recorded" featureby support » Thu Feb 10, 2011 11:54 am |
Replies: 0 Views: 15144 |
Thu Feb 10, 2011 11:54 am by support |
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