Plum Survey Q&A

Moderators: admin, support

Topics Statistics Last post

Plum IVR Survey online documentation available

by support » Fri Apr 17, 2009 11:33 pm

Replies: 0

Views: 14286

View the latest post

Fri Apr 17, 2009 11:33 pm

by support

Prompting customers to press '10'

by EIGEF » Mon Oct 01, 2018 11:35 am

Replies: 2

Views: 43

View the latest post

Mon Oct 01, 2018 12:14 pm

by EIGEF

IVR Survey on 0-10 Scale

by EIGEF » Tue Jun 12, 2018 12:34 pm

Replies: 3

Views: 459

View the latest post

Wed Jun 13, 2018 11:57 am

by support

Skip Logic - Repeating the same question

by Dominguez4444 » Wed May 03, 2017 3:40 pm

Replies: 2

Views: 2281

View the latest post

Thu May 04, 2017 2:16 pm

by Dominguez4444

audio files voice not coming

1 ... 4, 5, 6

by bmreddyrs » Fri Jun 03, 2016 7:27 am

Replies: 75

Views: 57636

View the latest post

Thu Mar 09, 2017 1:28 am

by bmreddyrs

Error getting to Survey

by keshs3 » Thu Dec 15, 2016 11:59 am

Replies: 1

Views: 2854

View the latest post

Fri Dec 16, 2016 4:08 pm

by admin

asp.net application not working

by keshs3 » Thu Dec 15, 2016 11:52 pm

Replies: 0

Views: 2002

View the latest post

Thu Dec 15, 2016 11:52 pm

by keshs3

Plumvoice not picking up my vxml file

by tarencer » Fri Sep 04, 2015 1:40 am

Replies: 1

Views: 16626

View the latest post

Fri Sep 04, 2015 11:25 am

by support

Call is not connected for survey

by reargelt » Wed Jun 17, 2015 10:24 pm

Replies: 1

Views: 10376

View the latest post

Thu Jun 18, 2015 10:31 am

by support

Plum Survey Questions

by SanofiPasteur » Mon Jun 08, 2015 2:12 pm

Replies: 5

Views: 11988

View the latest post

Wed Jun 10, 2015 1:46 pm

by support

Ringtone After Recorded Survey

by Maria.Gannon » Tue Apr 28, 2015 8:03 am

Replies: 1

Views: 8099

View the latest post

Wed Apr 29, 2015 8:41 am

by support

Cisco Switch Agent to Respondent Transfer Issue

by michaeltimothyallen » Fri Oct 03, 2014 8:59 am

Replies: 2

Views: 25207

View the latest post

Fri Oct 03, 2014 1:37 pm

by michaeltimothyallen

Glitch with Skip Logic and Comments prompt

by support » Thu Nov 07, 2013 11:18 am

Replies: 0

Views: 15714

View the latest post

Thu Nov 07, 2013 11:18 am

by support

Skip Logic

by rlevine » Fri Dec 03, 2010 6:00 pm

Replies: 6

Views: 23550

View the latest post

Tue Sep 10, 2013 1:29 pm

by support

Ergonomics of audio file uploads

by roricka » Fri Sep 06, 2013 4:36 am

Replies: 1

Views: 11393

View the latest post

Fri Sep 06, 2013 8:09 am

by support

Burn Rate of Sample

by gregoryclark » Thu Jun 20, 2013 11:18 am

Replies: 1

Views: 20812

View the latest post

Thu Jun 20, 2013 12:50 pm

by support

TTS and Built In Prompts

by gregoryclark » Mon Jun 17, 2013 6:40 pm

Replies: 1

Views: 11582

View the latest post

Tue Jun 18, 2013 12:07 pm

by support

Custom Intro

by gregoryclark » Mon Jun 17, 2013 10:13 am

Replies: 1

Views: 11480

View the latest post

Mon Jun 17, 2013 12:37 pm

by support

Outbound Survey not working

by michaeltimothyallen » Mon Feb 25, 2013 10:05 am

Replies: 6

Views: 42983

View the latest post

Thu Feb 28, 2013 8:38 am

by support

My Timezone not correct

by michaeltimothyallen » Tue Feb 05, 2013 5:28 am

Replies: 5

Views: 18530

View the latest post

Tue Feb 26, 2013 9:19 am

by support

Voice-mail

by Cubesof2 » Tue Feb 19, 2013 5:37 pm

Replies: 1

Views: 12556

View the latest post

Wed Feb 20, 2013 10:13 am

by support

not all data is being captured

by kdbwgr » Mon Feb 11, 2013 10:29 am

Replies: 3

Views: 17388

View the latest post

Tue Feb 12, 2013 11:23 am

by support

Transcribe recordings: Not enabled

by michaeltimothyallen » Tue Feb 05, 2013 5:33 am

Replies: 1

Views: 12065

View the latest post

Tue Feb 05, 2013 11:10 am

by support

Scale Question too long-winded repeating response options

by michaeltimothyallen » Thu Jan 31, 2013 5:18 am

Replies: 3

Views: 16287

View the latest post

Thu Jan 31, 2013 12:46 pm

by support

Transferring Survey from Administrator to Client

by michaeltimothyallen » Wed Jan 30, 2013 5:19 am

Replies: 1

Views: 12339

View the latest post

Wed Jan 30, 2013 9:18 am

by support

TTS Voice and Date

by gregoryclark » Fri Jan 18, 2013 6:54 pm

Replies: 3

Views: 18878

View the latest post

Mon Jan 21, 2013 5:58 pm

by support

Exporting IVR Survey Summary Reports to PDF/Word

by ronan.ocallaghan » Mon Jan 14, 2013 10:56 am

Replies: 1

Views: 15374

View the latest post

Mon Jan 14, 2013 12:00 pm

by support

Call rejected or no pick-up

by ronan.ocallaghan » Fri Jan 11, 2013 5:38 am

Replies: 4

Views: 15607

View the latest post

Mon Jan 14, 2013 10:54 am

by ronan.ocallaghan

5 second delay before IVR intro is played

by ronan.ocallaghan » Fri Jan 11, 2013 1:21 pm

Replies: 2

Views: 13349

View the latest post

Mon Jan 14, 2013 10:52 am

by ronan.ocallaghan

Interrupting IVR

by ronan.ocallaghan » Fri Jan 11, 2013 5:43 am

Replies: 2

Views: 12560

View the latest post

Fri Jan 11, 2013 9:17 am

by ronan.ocallaghan

Launching Campaign and Callback Intervals

by gregoryclark » Thu Nov 29, 2012 3:48 pm

Replies: 1

Views: 13347

View the latest post

Fri Nov 30, 2012 10:39 am

by support

IVR Voice Prompts

by gregoryclark » Mon Nov 19, 2012 12:12 pm

Replies: 1

Views: 12529

View the latest post

Mon Nov 19, 2012 2:27 pm

by support

Online Survey--Matrix Table Formatting

by gregoryclark » Fri Nov 16, 2012 5:50 pm

Replies: 1

Views: 12421

View the latest post

Fri Nov 16, 2012 6:17 pm

by support

Online Version and Piping Responses

by gregoryclark » Wed Nov 14, 2012 1:37 pm

Replies: 2

Views: 14139

View the latest post

Fri Nov 16, 2012 5:47 pm

by gregoryclark

URL Creation

by gregoryclark » Mon Nov 12, 2012 3:30 pm

Replies: 3

Views: 14470

View the latest post

Mon Nov 12, 2012 5:13 pm

by support

Repeat of unanswered questions

by GSP_2114 » Wed Oct 03, 2012 5:38 pm

Replies: 1

Views: 14307

View the latest post

Thu Oct 04, 2012 11:48 am

by support

Voice Recognition of Keywords

by GSP_2114 » Wed Oct 03, 2012 5:39 pm

Replies: 1

Views: 12443

View the latest post

Thu Oct 04, 2012 11:30 am

by support

Skip logic

by support » Thu Aug 02, 2012 3:13 pm

Replies: 0

Views: 17822

View the latest post

Thu Aug 02, 2012 3:13 pm

by support

Recording phrases via phone

by matthewi » Tue Apr 24, 2012 11:26 am

Replies: 1

Views: 40569

View the latest post

Tue Apr 24, 2012 4:39 pm

by support

Scale Questions on Phone Survey

by support » Fri Sep 30, 2011 10:45 am

Replies: 0

Views: 21978

View the latest post

Fri Sep 30, 2011 10:45 am

by support

Preparing a report that includes the page name

by peterfrommaine » Wed Apr 06, 2011 12:53 pm

Replies: 7

Views: 28749

View the latest post

Tue Apr 19, 2011 4:07 pm

by support

Screen reader problems with online survey

by iowacompass » Thu Mar 17, 2011 8:55 am

Replies: 1

Views: 14362

View the latest post

Thu Mar 17, 2011 3:50 pm

by support

Issues Uploading Recordings

by support » Wed Mar 09, 2011 11:22 am

Replies: 0

Views: 14023

View the latest post

Wed Mar 09, 2011 11:22 am

by support

Non Required Multiple Choice Question doesnt skip..(bug ?)

by rm_plumsurvey » Fri Dec 10, 2010 12:26 pm

Replies: 4

Views: 19261

View the latest post

Tue Mar 01, 2011 3:34 pm

by support

How many Questions?

by seARTS2011 » Tue Mar 01, 2011 11:14 am

Replies: 1

Views: 13252

View the latest post

Tue Mar 01, 2011 11:17 am

by support

Time restrictions

by twineman » Fri Feb 25, 2011 12:56 pm

Replies: 1

Views: 13286

View the latest post

Mon Feb 28, 2011 9:48 am

by support

Fuzzy/Unclear Recording by Phone

by support » Mon Feb 28, 2011 9:37 am

Replies: 0

Views: 14021

View the latest post

Mon Feb 28, 2011 9:37 am

by support

Ending a "Comments" Question Response

by support » Wed Feb 23, 2011 9:43 am

Replies: 1

Views: 14700

View the latest post

Wed Feb 23, 2011 11:10 am

by support

Mute "To Select" Prerecording

by support » Mon Feb 14, 2011 3:36 pm

Replies: 0

Views: 15458

View the latest post

Mon Feb 14, 2011 3:36 pm

by support

Turn off the "You have recorded" feature

by support » Thu Feb 10, 2011 11:54 am

Replies: 0

Views: 14940

View the latest post

Thu Feb 10, 2011 11:54 am

by support

Next

Return to Board index

Who is online

Users browsing this forum: No registered users and 1 guest

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

cron