Page 1 of 1
Aggregate Call Error Reports
Posted: Wed Nov 05, 2008 12:31 pm
by peregringeo
While running a report for call errors on a particular number, the reports appear to be duplicating themselves. I am trying to review October's aggregate error logs and am specifying the number and the range of 10/1 to 10/31. I notice repetition throughout the log entries.
Is this expected behavior?
Thanks.
number needed to better understand IVR issue
Posted: Wed Nov 05, 2008 3:20 pm
by support
Hi,
Could you private message us the number for which this IVR issue is occurring? It would help us in better understanding the IVR issue.
Regards,
Plum Support
check error logs if experiencing IVR issue
Posted: Wed Nov 05, 2008 4:48 pm
by support
Hi,
This issue should now be resolved. Please check your error logs again and let us know if you experience any further IVR issues.
Regards,
Plum Support