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True ANI

Questions and answers about Plum iOn systems

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mmtg
Posts: 1
Joined: Tue Apr 21, 2009 3:55 pm

True ANI

Post by mmtg »

When we call session.ani in our voicexml, does the hosted plum IVR give us true ANI (cannot be blocked) or is this caller ID?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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session.telephone.ani variable of IVR gives true ANI

Post by support »

Hi,

Thanks for your inquiry.

To answer your question, the session.telephone.ani variable of the IVR platform does give you the true ANI.

Regards,
Plum Support

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