We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Does the platform handle each channel as a separate process?

Questions and answers about Plum iOn systems

Moderators: admin, support

Post Reply
4tran
Posts: 2
Joined: Tue Jun 17, 2003 1:04 pm

Does the platform handle each channel as a separate process?

Post by 4tran »

Is the platform multi-threaded, or does a separate process handle calls on each channel as a separate process?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Plum IVR Platform processes

Post by support »

The Plum IVR Platform is multi-threaded and runs as a daemonized process. Each channel is handled by a separate thread.

Also, both the speech recognition engine and the text to speech engine run as separate processes. Speech recognition and TTS service requests are passed through socket connections, which allows these services to be distributed onto separate outboard servers.

Post Reply