Does the platform handle each channel as a separate process?
Posted: Tue Jun 17, 2003 1:08 pm
Is the platform multi-threaded, or does a separate process handle calls on each channel as a separate process?
The Plum IVR Platform is multi-threaded and runs as a daemonized process. Each channel is handled by a separate thread.
Also, both the speech recognition engine and the text to speech engine run as separate processes. Speech recognition and TTS service requests are passed through socket connections, which allows these services to be distributed onto separate outboard servers.