Hi,
Have you tried disabling the keep alives on your ASP web server? This might be keeping a persistent connection to the IVR even though the server side has already been closed.
Also, this past post contains all the previous posts and suggestions related to this topic:
http://support.plumvoice.com/viewtopic.php?t=1203
Hope this helps.
Regards,
Plum Support
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Timeouts with callrecord
issue with persistent connection to IVR
Last edited by support on Mon Jan 18, 2010 11:40 am, edited 2 times in total.
Plum Support
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