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File formats for recordcall

Questions and answers about Plum iOn systems

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support
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Joined: Mon Jun 02, 2003 3:47 pm
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"recordcall" property in IVR application

Post by support »

Hi,

Sorry, but if you are using the IVR property, "recordcall" in your IVR application, the call recording will always be posted as an 8000 Hz ulaw-encoded mono file.

As for your question about finding a suitable .NET converter for this type of file, we wouldn't be able to suggest a possible solution for you as we lack an expert developer who's worked with .NET and since we mainly use PHP. Perhaps another developer who's used .NET can assist?

Regards,
Plum Support

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