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File formats for recordcall

Questions and answers about Plum iOn systems

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"recordcall" property in IVR application

Post by support »


Sorry, but if you are using the IVR property, "recordcall" in your IVR application, the call recording will always be posted as an 8000 Hz ulaw-encoded mono file.

As for your question about finding a suitable .NET converter for this type of file, we wouldn't be able to suggest a possible solution for you as we lack an expert developer who's worked with .NET and since we mainly use PHP. Perhaps another developer who's used .NET can assist?

Plum Support

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