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Call Time Incorrect In Call Logs
Posted: Wed Sep 09, 2009 9:17 am
by wperry
The date and time is incorrect in Call Logs. How do I correct it?
IVR issue to be looked at by support engineers
Posted: Wed Sep 09, 2009 10:18 am
by support
Hi Willie,
This seems like more of an IVR issue for our support engineers to take a look at your box than a developer related IVR issue.
Could you send an e-mail to
support@plumvoice.com with your customer ID in the subject line about this IVR issue? The 8-digit customer ID would be found in your support contract with Plum.
Our support engineers would be more than happy to take a look at your IVR issue and see if they can help you resolve it.
Regards,
Plum Support