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Can't get to the administrative web interface.

Questions and answers about Plum iOn systems

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wperry
Posts: 7
Joined: Wed Jun 25, 2008 8:06 am
Location: Racetrac Petroleum

Can't get to the administrative web interface.

Post by wperry »

Last week our Plum box stopped answering calls. Our administrator restarted the box and box starting answering calls again. However, whenever we try to access the Adminstrative Web Page we get a page not found.

I believe the box was not shutdown using the "Stop the server" option on the command-line administrative interface and it appears the Web Server Service is not running. How do we recover from this?
Willie J. Perry
Racetrac Petroleum
Contract Developer
(770) 431-7600 ext 1644

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR issue with Adminstrative Web Page not being found

Post by support »

Hi,

This IVR issue will be handled via e-mail by our support technicians since an e-mail ticket has been opened with them.

Regards,
Plum Support

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