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Open Speech Dialog Module support?

Questions and answers about Plum iOn systems

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gforce
Posts: 2
Joined: Tue Oct 06, 2009 4:15 pm

Open Speech Dialog Module support?

Post by gforce »

Does the Plum platform support Open Speech Dialog Module (OSDM) from Nuance?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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built-in IVR grammars

Post by support »

Hi,

While we don't support Open Speech Dialog Module (OSDM), we have similar IVR grammars that offer some of the capabilities of OSDM.

We offer extended built-in IVR grammars for lastname, firstname, uscitystate, usstreetaddress, and usstreet ( http://www.plumvoice.com/docs/dev/devel ... n_grammars ).

The lastname and firstname IVR grammars allow you to cover 90% of the US population and the usstreetaddress and usstreet IVR grammars allow you to capture US streets and street addresses.

Regards,
Plum Support

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