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Open Speech Dialog Module support?
Posted: Tue Oct 06, 2009 4:37 pm
by gforce
Does the Plum platform support Open Speech Dialog Module (OSDM) from Nuance?
built-in IVR grammars
Posted: Wed Oct 07, 2009 8:59 am
by support
Hi,
While we don't support Open Speech Dialog Module (OSDM), we have similar IVR grammars that offer some of the capabilities of OSDM.
We offer extended built-in IVR grammars for lastname, firstname, uscitystate, usstreetaddress, and usstreet (
http://www.plumvoice.com/docs/dev/devel ... n_grammars ).
The lastname and firstname IVR grammars allow you to cover 90% of the US population and the usstreetaddress and usstreet IVR grammars allow you to capture US streets and street addresses.
Regards,
Plum Support