IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

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ed@soohoo.com

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  • Joined: Thu Jul 15, 2010 2:21 pm

IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

PostFri Sep 03, 2010 11:32 pm

account # 01111030 - here. need help. continue to have 'all circuits busy' msg when my callers access PV. Not sure what to do. My client spent $10K for the promotion and on my log I see a lot of calls that are not coming thru. can someone look into this as the promotion will go full speed all weekend. 510 350 0886 - ed soo hoo. PV support emailed me that they replaced some equipment but this did not resolve the issue. is there any way to switch my numbers to another port?
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support

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Re: IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTI

PostTue Sep 07, 2010 9:41 am

Hi Ed,

About your support issue, you can direct it to support@plumgroup.com. Please make sure to include your customer ID in the subject line of your e-mail.

The support forum is mostly used as a resource for developer/coding issues.

Regards,
Plum Support

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