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IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

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ed@soohoo.com
Posts: 1
Joined: Thu Jul 15, 2010 2:21 pm

IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

Post by ed@soohoo.com »

account # 01111030 - here. need help. continue to have 'all circuits busy' msg when my callers access PV. Not sure what to do. My client spent $10K for the promotion and on my log I see a lot of calls that are not coming thru. can someone look into this as the promotion will go full speed all weekend. 510 350 0886 - ed soo hoo. PV support emailed me that they replaced some equipment but this did not resolve the issue. is there any way to switch my numbers to another port?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTI

Post by support »

Hi Ed,

About your support issue, you can direct it to support@plumgroup.com. Please make sure to include your customer ID in the subject line of your e-mail.

The support forum is mostly used as a resource for developer/coding issues.

Regards,
Plum Support

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