unanswerable calls / uncallable outbound requests
Posted: Wed Aug 11, 2004 3:54 pm
Two questions about system availability:
1. On Plum's hosted solution, if an incoming call cannot be answered due to lack of ports or system downtime, what does the caller hear? It would have to be one of
* busy signal
* unanswered rings
* silence
2. On Plum's hosted solution, if an outbound call can't be placed when requested due to the above reasons, what happens to it? Does the backend get a notification that the call will be placed later?
Rachel
1. On Plum's hosted solution, if an incoming call cannot be answered due to lack of ports or system downtime, what does the caller hear? It would have to be one of
* busy signal
* unanswered rings
* silence
2. On Plum's hosted solution, if an outbound call can't be placed when requested due to the above reasons, what happens to it? Does the backend get a notification that the call will be placed later?
Rachel