Two questions about system availability:
1. On Plum's hosted solution, if an incoming call cannot be answered due to lack of ports or system downtime, what does the caller hear? It would have to be one of
* busy signal
* unanswered rings
* silence
2. On Plum's hosted solution, if an outbound call can't be placed when requested due to the above reasons, what happens to it? Does the backend get a notification that the call will be placed later?
Rachel
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