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session logs - demo account

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mparzych
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Joined: Tue Jul 10, 2007 12:31 pm
Location: SF
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session logs - demo account

Post by mparzych »

I currently have a Plum Group IVR demo account.
I've made some outbound calls (successfully) but nothing is showing up in my session logs.
Do I need to enable logging somewhere?
Thanks -
Matt

support
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way to view IVR outbound calls for your session log

Post by support »

Hello,

You might want to try clicking under Session Logs and in the drop-down box for DNIS, make sure you select Outbound. This should show your IVR outbound calls for your IVR session log.

Regards,
Plum Support
Last edited by support on Fri Feb 26, 2010 1:10 pm, edited 2 times in total.

mparzych
Posts: 11
Joined: Tue Jul 10, 2007 12:31 pm
Location: SF
Contact:

Post by mparzych »

Thanks - this worked.

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