Detection of Cell Phone versus Land Line

[Transfrm]

Can the system detect the difference between a cell phone and a land line? If so, can this information be passed to us for reporting purposes? Healthcare users require written consent before a cell phone can be used for IVR purposes therefore Healthcare providers must be able to distinguish between cell numbers and land lines.

[support]

Hi,

No, there is no way for the IVR to differentiate a call from a cell phone versus a land line.

Regards,
Plum Support