Multiple voice engines one one account

Transfrm · Post by **Transfrm** » Tue Jul 30, 2013 10:06 am

Is it possible to use multiple voice engines on one account?

support · Post by **support** » Tue Jul 30, 2013 10:32 am

Hi,

If you have multiple inbound phone numbers in your hosting account, you may set a different TTS engine for each phone number.

Regards,
Plum Support

Transfrm · Post by **Transfrm** » Tue Aug 13, 2013 8:41 am

I'm sorry, let me rephrase. We have a client with multiple outbound numbers. When sending calls, although one number is set to "Tom," and the program returns that the call was read by "Tom," a female voice was heard. Can you only set one voice engine per account, even across multiple outbound numbers?

Thank you.

support · Post by **support** » Tue Aug 13, 2013 2:48 pm

Hi,

Yes, that is correct. Only one TTS engine can be set per outbound account.

Regards,
Plum Support

Plum IVR Support

Multiple voice engines one one account

Multiple voice engines one one account

Re: Multiple voice engines one one account

Re: Multiple voice engines one one account

Re: Multiple voice engines one one account