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Saving log files

Questions and answers about Plum iOn systems

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metroscript
Posts: 78
Joined: Mon Sep 25, 2006 6:52 am
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Saving log files

Post by metroscript »

Hello,

Any chance you can get the SAVE AS to work on the screen where we view a session log file? It works in IE 6 I noticed, but not IE 7.
I've been copying the text and pasting it into a text editor as a work around but wanted you to know it doesn't work in IE 7, because I saw in the FAQ that it supposedly works in IE (although that post was pre-IE 7).

Maybe you can take a look at that when you get a chance.

Thanks,

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR issue with saving log files

Post by support »

Hi,

We'll look into this IVR issue. Thanks for the notification.

Regards,
Plum Support
Last edited by support on Wed Jan 06, 2010 6:23 pm, edited 1 time in total.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Saving log files on IVR system

Post by support »

Hi,

The "SAVE AS" should work now for IE7 when you view an IVR session log file.

Regards,
Plum Support

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