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Issues Uploading Recordings

Questions and answers about Plum Survey

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support
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Joined: Mon Jun 02, 2003 3:47 pm
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Re: Issues Uploading Recordings

Post by support »

Hi,

For the audio files you are attempting to upload into Plum Survey, are they in one of the following supported formats?

* 8 kHz 16-bit linear PCM headerless (*.l16)
* 8 kHz 8-bit µ-law encoded headerless (*.ul)
* 8 kHz 8-bit a-law encoded headerless (*.al)
* 8 kHz 16-bit linear PCM WAV (*.wav)
* 8 kHz 8-bit µ-law WAV (*.wav)
* 8 kHz 8-bit a-law WAV (*.wav)
* MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.

You can check the properties of your audio file by right-clicking on the file and seeing what audio properties had been set.

Regards,
Plum Support

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