Call is not connected for survey
Posted: Wed Jun 17, 2015 10:24 pm
I m trying to make survey but call is not connecting. Its says You didnt picked up the phone. How i can do please help me
Hi,
When making outbound international calls for your survey campaign, please note that you will need to enter the phone numbers in the following format:
{US exit code} + {country code} + {phone number}
Just as an example, if you were making a call to a UK number, 0207-999-9999, you would enter it as:
011442079999999
where 011 is the US exit code, 44 is the country code of the UK, and 2079999999 is the phone number.
Please let us know if you have any further questions.
Regards,
Plum Support