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Plumvoice not picking up my vxml file

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tarencer
Posts: 1
Joined: Fri Sep 04, 2015 1:35 am

Plumvoice not picking up my vxml file

Post by tarencer »

I am trying to queue a call. I receive the call but I don't get the message from the vxml but instead the ivr says Error has occured with 405

This is my vxml location :
122.166.62.37:7002/callout/resources/plumvoice/hello.vxml

I suspect the port in the url is throwing it up.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Plumvoice not picking up my vxml file

Post by support »

Hi,

The error looks like it's originating from your web server at:
122.166.62.37:7002

The error we are seeing in your logs is an http 405 error when we are attempting to fetch this script. It looks as though your web server is not allowing us to POST to this url, which is causing this error.

When the outbound call is queued, we POST the following parameters to your start_url:
http://www.plumvoice.com/docs/dev/plumd ... l_callback

This is what's breaking your call, since your web server is not allowing us to hit the start_url via POST.

Please let us know if you have any additional questions.

Regards,
Plum Support

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