audio files voice not coming
Posted: Fri Jun 03, 2016 7:27 am
Hi Team,
I uploaded the autido files - wc-INTRO.wav and wc-prelogin.wav fiels to 'af' directory using File repository.
1). I created scratchPads application - 'Afligo'.
ScratchPads - vml file:
<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt bargein="false">
<audio src="af/wc-INTRO.wav"> the audio file could not be retrieved!</audio>
<break time="500ms"/>
</prompt>
<prompt bargein="false">
<audio src="af/wc-prelogin.wav">
</audio>
</prompt>
</block>
</form>
</vxml>
2). I open application configuration.
choose application source: ScratchPads and choose the scratchPads Name
3). validate and save this application
4). dialed the number
Here i did not hear the uploaded audio files voice.
Please find the below logs.
Fri 03 Jun 2016 07:33:44 AM EDT:
Call Start Event: ANII DNIS 3999 VURL http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument()
Fetching Document: http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument(http://us.popproxy.plumgroup.com/plumvp/demo.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/demo.php
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Loading Builtin grammar: builtin:grammar/digits
Loading Builtin grammar: builtin:dtmf/digits
Entering form = '$_internalName_32720' form item = 'ext'
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Hit: http://us.popproxy.plumgroup.com/plumvp/audio/demo.wav
Audio segment from the URL audio/demo.wav added to prompt queue
VXI::field_element - activating grammars for form = '$_internalName_32720' formitem = 'ext'
VXI::do_recognition()
PromptManager::Play()
Newly queued prompts are now being played
Fri 03 Jun 2016 07:33:54 AM EDT:
dtmf input: 6298
Found grammar match
hypothesis #0: 6298 (0.9990)
VXI::var_element(name="session_id" expr = "session.id")
VXI::var_element(name="dnis" expr = "session.telephone.dnis")
Fetching Document: demo.php
DocumentParser::FetchDocument(demo.php)
Posted form data is URL encoded
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Entering form = '$_internalName_32723' form item = '$_internalName_32724'
Fetching Document: scratchpad.php/robert%40wavecrest.gi/Afligo
DocumentParser::FetchDocument(scratchpad.php/robert%40wavecrest.gi/Afligo)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Entering form = '$_internalName_32726' form item = '$_internalName_32727'
bargein set to false
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Audio segment from the URL af/wc-INTRO.wav added to prompt queue
File: af/wc-INTRO.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
bargein set to false
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak> the audio file could not be retrieved!<break size="medium" time="500ms"/></speak>
---------
Newly queued prompts are now being played
bargein set to false
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Audio segment from the URL af/wc-prelogin.wav added to prompt queue
File: af/wc-prelogin.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
Fri 03 Jun 2016 07:33:58 AM EDT:
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 0
=====================
I tried with different way. Please check below post.
1). I uploaded the two audio files - wc-INTRO.wav and wc-prelogin.wav from File Repository
2). I create 'Afligo' scratchPad application
<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt bargein="true">
<audio src="Afligo/af/wc-INTRO.wav"> the audio file could not be retrieved!</audio>
<break time="500ms"/>
</prompt>
<prompt bargein="true">
<audio src="Afligo/af/wc-prelogin.wav">
</audio>
</prompt>
</block>
</form>
</vxml>
3). 'Afligo' scratchPad application has configured
4). I dialed the number.
there is no audio file playing.
Please find the below logs
Fri 03 Jun 2016 09:20:37 AM EDT:
Call Start Event: ANII DNIS 3999 VURL http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument()
Fetching Document: http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument(http://us.popproxy.plumgroup.com/plumvp/demo.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/demo.php
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Loading Builtin grammar: builtin:grammar/digits
Loading Builtin grammar: builtin:dtmf/digits
Entering form = '$_internalName_32805' form item = 'ext'
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Hit: http://us.popproxy.plumgroup.com/plumvp/audio/demo.wav
Audio segment from the URL audio/demo.wav added to prompt queue
VXI::field_element - activating grammars for form = '$_internalName_32805' formitem = 'ext'
VXI::do_recognition()
PromptManager::Play()
Newly queued prompts are now being played
Fri 03 Jun 2016 09:20:43 AM EDT:
dtmf input: 6298
Found grammar match
hypothesis #0: 6298 (0.9990)
VXI::var_element(name="session_id" expr = "session.id")
VXI::var_element(name="dnis" expr = "session.telephone.dnis")
Fetching Document: demo.php
DocumentParser::FetchDocument(demo.php)
Posted form data is URL encoded
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Entering form = '$_internalName_32808' form item = '$_internalName_32809'
Fetching Document: scratchpad.php/robert%40wavecrest.gi/Afligo
DocumentParser::FetchDocument(scratchpad.php/robert%40wavecrest.gi/Afligo)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Entering form = '$_internalName_32811' form item = '$_internalName_32812'
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Audio segment from the URL Afligo/af/wc-INTRO.wav added to prompt queue
File: Afligo/af/wc-INTRO.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak> the audio file could not be retrieved!<break size="medium" time="500ms"/></speak>
---------
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Audio segment from the URL Afligo/af/wc-prelogin.wav added to prompt queue
File: Afligo/af/wc-prelogin.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
Newly queued prompts are now being played
Fri 03 Jun 2016 09:20:47 AM EDT:
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 0
I uploaded the autido files - wc-INTRO.wav and wc-prelogin.wav fiels to 'af' directory using File repository.
1). I created scratchPads application - 'Afligo'.
ScratchPads - vml file:
<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt bargein="false">
<audio src="af/wc-INTRO.wav"> the audio file could not be retrieved!</audio>
<break time="500ms"/>
</prompt>
<prompt bargein="false">
<audio src="af/wc-prelogin.wav">
</audio>
</prompt>
</block>
</form>
</vxml>
2). I open application configuration.
choose application source: ScratchPads and choose the scratchPads Name
3). validate and save this application
4). dialed the number
Here i did not hear the uploaded audio files voice.
Please find the below logs.
Fri 03 Jun 2016 07:33:44 AM EDT:
Call Start Event: ANII DNIS 3999 VURL http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument()
Fetching Document: http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument(http://us.popproxy.plumgroup.com/plumvp/demo.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/demo.php
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Loading Builtin grammar: builtin:grammar/digits
Loading Builtin grammar: builtin:dtmf/digits
Entering form = '$_internalName_32720' form item = 'ext'
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Hit: http://us.popproxy.plumgroup.com/plumvp/audio/demo.wav
Audio segment from the URL audio/demo.wav added to prompt queue
VXI::field_element - activating grammars for form = '$_internalName_32720' formitem = 'ext'
VXI::do_recognition()
PromptManager::Play()
Newly queued prompts are now being played
Fri 03 Jun 2016 07:33:54 AM EDT:
dtmf input: 6298
Found grammar match
hypothesis #0: 6298 (0.9990)
VXI::var_element(name="session_id" expr = "session.id")
VXI::var_element(name="dnis" expr = "session.telephone.dnis")
Fetching Document: demo.php
DocumentParser::FetchDocument(demo.php)
Posted form data is URL encoded
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Entering form = '$_internalName_32723' form item = '$_internalName_32724'
Fetching Document: scratchpad.php/robert%40wavecrest.gi/Afligo
DocumentParser::FetchDocument(scratchpad.php/robert%40wavecrest.gi/Afligo)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Entering form = '$_internalName_32726' form item = '$_internalName_32727'
bargein set to false
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Audio segment from the URL af/wc-INTRO.wav added to prompt queue
File: af/wc-INTRO.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
bargein set to false
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak> the audio file could not be retrieved!<break size="medium" time="500ms"/></speak>
---------
Newly queued prompts are now being played
bargein set to false
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Audio segment from the URL af/wc-prelogin.wav added to prompt queue
File: af/wc-prelogin.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
Fri 03 Jun 2016 07:33:58 AM EDT:
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 0
=====================
I tried with different way. Please check below post.
1). I uploaded the two audio files - wc-INTRO.wav and wc-prelogin.wav from File Repository
2). I create 'Afligo' scratchPad application
<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt bargein="true">
<audio src="Afligo/af/wc-INTRO.wav"> the audio file could not be retrieved!</audio>
<break time="500ms"/>
</prompt>
<prompt bargein="true">
<audio src="Afligo/af/wc-prelogin.wav">
</audio>
</prompt>
</block>
</form>
</vxml>
3). 'Afligo' scratchPad application has configured
4). I dialed the number.
there is no audio file playing.
Please find the below logs
Fri 03 Jun 2016 09:20:37 AM EDT:
Call Start Event: ANII DNIS 3999 VURL http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument()
Fetching Document: http://us.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument(http://us.popproxy.plumgroup.com/plumvp/demo.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/demo.php
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Loading Builtin grammar: builtin:grammar/digits
Loading Builtin grammar: builtin:dtmf/digits
Entering form = '$_internalName_32805' form item = 'ext'
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Hit: http://us.popproxy.plumgroup.com/plumvp/audio/demo.wav
Audio segment from the URL audio/demo.wav added to prompt queue
VXI::field_element - activating grammars for form = '$_internalName_32805' formitem = 'ext'
VXI::do_recognition()
PromptManager::Play()
Newly queued prompts are now being played
Fri 03 Jun 2016 09:20:43 AM EDT:
dtmf input: 6298
Found grammar match
hypothesis #0: 6298 (0.9990)
VXI::var_element(name="session_id" expr = "session.id")
VXI::var_element(name="dnis" expr = "session.telephone.dnis")
Fetching Document: demo.php
DocumentParser::FetchDocument(demo.php)
Posted form data is URL encoded
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/demo.php
Entering form = '$_internalName_32808' form item = '$_internalName_32809'
Fetching Document: scratchpad.php/robert%40wavecrest.gi/Afligo
DocumentParser::FetchDocument(scratchpad.php/robert%40wavecrest.gi/Afligo)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... .gi/Afligo
Entering form = '$_internalName_32811' form item = '$_internalName_32812'
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... -INTRO.wav
Audio segment from the URL Afligo/af/wc-INTRO.wav added to prompt queue
File: Afligo/af/wc-INTRO.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak> the audio file could not be retrieved!<break size="medium" time="500ms"/></speak>
---------
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... elogin.wav
Audio segment from the URL Afligo/af/wc-prelogin.wav added to prompt queue
File: Afligo/af/wc-prelogin.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Failure during pvxPromptConvertCopySource
Newly queued prompts are now being played
Fri 03 Jun 2016 09:20:47 AM EDT:
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 0