Skip Logic - Repeating the same question
Posted: Wed May 03, 2017 3:40 pm
Hi I have a survey in which I have a yes/skip logic question. I used multiple choice with two options as suggested in another thread.
On page 5 one option should bring the user to Page 6 and the other should bring the user to page 7. When one option choice is selected it brings the user to Page 6 no problem. However, when the other option is selected instead of bringing the user to page 7 it repeats page 5 indefinitely.
The logic works perfectly fine on the online version but acts incorrectly as described above on the phone version. I have no idea what is happening. I've tried remaking the question. Deleting pages and adding new ones. The logic is sound but keeps screwing up on the phone version. Please help ASAP. The same logic is used earlier in the survey and works fine, I have no idea why this is happening.
Best,
Alex
On page 5 one option should bring the user to Page 6 and the other should bring the user to page 7. When one option choice is selected it brings the user to Page 6 no problem. However, when the other option is selected instead of bringing the user to page 7 it repeats page 5 indefinitely.
The logic works perfectly fine on the online version but acts incorrectly as described above on the phone version. I have no idea what is happening. I've tried remaking the question. Deleting pages and adding new ones. The logic is sound but keeps screwing up on the phone version. Please help ASAP. The same logic is used earlier in the survey and works fine, I have no idea why this is happening.
Best,
Alex