Page 1 of 1

Re: Scale Questions on Phone Survey

Posted: Fri Sep 30, 2011 10:45 am
by support
Hi,

It would be possible for you to mute the specific audio prompts that you don't want the user to hear. Documentation on how to mute these prompts can be found here: http://survey.plumvoice.com/admin/docs/ ... g_a_Phrase

From there, you could select the prompts that you want to mute so that users would no longer hear them for your surveys.

Regards,
Plum Support