Confirming a number originally entered via DTMF
Posted: Mon Mar 01, 2010 3:27 pm
After my caller enters a 10-digit fax number via DTMF, I have it read back. Is there a way to format how that number is read? I know that if I enter a phone number format to be read, it begins with area code . . .
My issue is when entered via the key pad, the result is 1-billion, 1 hundred 11 thousand, etc. Is it possible to have it read back as 1 1 1 1 1 1 1 etc?
My issue is when entered via the key pad, the result is 1-billion, 1 hundred 11 thousand, etc. Is it possible to have it read back as 1 1 1 1 1 1 1 etc?