We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Record file types

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
dwaynemcgee
Posts: 4
Joined: Thu Nov 02, 2006 9:45 am
Contact:

Record file types

Post by dwaynemcgee »

I'm using the Record tag to record. What are the different options on the Type attribute and what is the corresponding audio file type that will be produced?

I would like to get a signed, 16 bit mono .wav file. I know I can use the SOX utility, but am checking to see whether or not I can record the file in the correct format without having to convert it.

Any assistance would be greatly appreciated.

Dwayne

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Three IVR options for the <record> tag's "type&am

Post by support »

Hi,

There are three IVR options for the <record> tag's "type" attribute. These types are:

"audio/basic" = 8 kHz 8-bit µ-law encoded headerless (*.ul)
"audio/x-alaw-basic" = 8 kHz 8-bit a-law encoded headerless (*.al)
"audio/x-wav" = 8 kHz 8-bit µ-law WAV (*.wav)

So, you would have to use the SOX utility to get a signed 16-bit mono .wav file.

Hope this helps.

Regards,
Plum Support

Post Reply