option accept="approximate"

[sbaraian]

I have an issue, i am using the following code snippet and the application hangs without raising any error:

<option value="01" dtmf="01" accept="approximate">Certified Welder</option>
<option value="02" dtmf="02" accept="approximate">Fan Maintenance</option>
<option value="1" dtmf="1" accept="exact">Again</option>
<option value="0" dtmf="0" accept="exact">Operator</option>
<option value="Star" dtmf="*" accept="exact">Main Menu</option>

if i change accept to be exact then the application works.
Please advise

Thank you

[support]

Hi,

We have identified this as an IVR bug. We plan to address this IVR issue for the next patch release of our IVR platform.

Regards,
Plum Support