XML form should call another XML form for playing prompt msg

[kishore.inline]

Hi All

In the below code which is marked as red, that particular messages should come from another from, (My another form where messages are genereated from DB).

How can I call another from to play the messages in the marked place.



<form id="clockin">
<field name="clockin_customerid" type="digits">
<grammar root="ROOT" type="application/srgs+xml" mode="dtmf">
<rule id="ROOT" scope="public">
<one-of>
<item repeat="0-255">
<ruleref uri="#digit"/>
</item>
<item> "#" </item>
</one-of>
</rule>

<rule id="digit" scope="public">
<one-of>
<item> 0 </item>
<item> 1 </item>
<item> 2 </item>
<item> 3 </item>
<item> 4 </item>
<item> 5 </item>
<item> 6 </item>
<item> 7 </item>
<item> 8 </item>
<item> 9 </item>
<item> "#" </item>
</one-of>
</rule>
</grammar>

<prompt>
You have selected for Clock In.
</prompt>
<prompt>
Enter your Four digit Client ID and press Hash to Submit.
</prompt>
<filled>
<if cond="clockin_customerid.indexOf('#') != -1">
<assign name="clockin_customerid" expr="clockin_customerid.toString().replace(/#/,'')"/>
<prompt>
You entered <value expr="clockin_customerid"/>. Please wait while we process your information.
</prompt>

<else/>
<prompt>
You entered <value expr="clockin_customerid"/>. You must press hash to submit your client ID.
</prompt>
</if>
</filled>
<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid Client ID.
<reprompt/>
</nomatch>
</field>


</form>

[support]

Hi Kishore,

This previous IVR post contains most of the code you would want to use to solve this issue.

The line that would differ would be:

Code: Select all

<assign name="cust_id" expr="customerid"/>

Instead, you would want to set the variable attribute equal to the dynamically created string.

Code: Select all

<?php $statement = "Enter your Four digit Client ID and press Hash to Submit."; ?>
<assign name="dynamic_prompt" expr="'<?= $statement ?>'"/>

You would then be able to prompt using the dynamic prompt by using the <value> tag:

Code: Select all

<prompt> <value expr="dynamic_prompt"/> </prompt>

Regards,
Plum Support

[kishore.inline]

The above post is not help full. my plum xml is in scratch pad and my db xml is in remote place, so I need to call messages remote xml to scratch pad. or I have to send the telephone session ID to the remote xml using <goto next='http://xyz.com/myfile.xml'>.

I understand your support is only for VXML but if go further, I want a solution to send session or input (telephone pad) values to remote xml from scratch pad. I know how to send a values from one form to another form if both forms are in same scratch pad, but give me the soluton, if I need to send from one form to another and both forms are in differnt location (urls).

[support]

Hi Kishore,

If you're looking to send values to your remote xml from your scratchpad, you would be able to use any of the data transfer tags to assist you: <submit>, <subdialog>, and <data>.

There's some documentation that can help you with this process:

http://www.plumvoice.com/docs/dev/devel ... taexchange
http://www.plumvoice.com/docs/dev/devel ... Submit_Tag
http://www.plumvoice.com/docs/dev/devel ... dialog_Tag
http://www.plumvoice.com/docs/dev/devel ... e_Data_Tag

If you require a developer solution for your application, you may contact your account manager about purchasing developer hours.

Regards,
Plum Support