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Recording Format in Audacity
Posted: Fri Aug 15, 2008 1:35 pm
by jdart
I've been unable to create a wav file with Audacity that Plum will play.
Here are the settings I've tried:
Format: Other...
Header: WAV (Microsoft)
Encoding: Signed 16 bit PCM, U-Law, A-Law
and
Format: Other...
Header: Raw (header-less)
Encoding: Signed 16 bit PCM, U-Law, A-Law
Help!
Posted: Fri Aug 15, 2008 1:38 pm
by jdart
I should note that I created the recordings with the correct sample rate and bit rates of 8000Hz and 16-bit respectively.
Posted: Fri Aug 15, 2008 1:40 pm
by jdart
I also made sure caching wasn't a problem by using a new filename on every go.
IVR issue with Recording Format in Audacity
Posted: Fri Aug 15, 2008 4:15 pm
by support
Hi,
It seems like you are using the correct settings of 8000Hz (Default sample rate) and 16-bit (Default Sample Format) for your IVR file.
Could you post a link to your audio file here?
Regards,
Plum Support
Posted: Mon Aug 18, 2008 8:58 am
by jdart
Looks like I went a bit crazy with the format too soon.
My audio tag had a src property of "/path/to/wav" and I assumed it would be relative to the vxml document. It's not! Anyway, in Audacity the preset "WAV (Microsoft 16 bit PCM)" works. It's a shorthand for header: "WAV (Microsoft)" and encoding: "Signed 16 bit PCM".