Plum IVR Support

Hello,
I am trying to transfer a call to some phone number.
I didn't work for me. I can tranfer a call to local extension number.
Out IVR call come through a phone switch.

Here is my code:

<form id="transerForm">

<transfer dest = "tel:+14029806860">
<prompt>
Please wait.
</prompt>

</transfer>

</form>

I am not sure why it's not working. Am I not doing it correct?

Thank you

Hi,

Depending on your pbx setup, you may need to prefix your number with the number that you use to dial out. For an IVR code example using <transfer>:
Hope this helps.

Regards,
Plum Support