Plum IVR Support

I can't seem to get any session variables (calledid, callerid, etc.)

Is there something different I have to do to get these from a script?

Thanks much,

James

Hi,

The following IVR documentation should help you with what you need:

http://www.plumvoice.com/docs/dev/voice ... essionvars
http://www.plumvoice.com/docs/dev/voice ... ephone.ani - The caller's phone number.
http://www.plumvoice.com/docs/dev/voice ... phone.dnis - The phone number the caller dialed.

If you need additional help, please provide us with more context so that we can better understand your IVR needs.

Regards,
Plum Support

I'm not making myself clear...

With other IVR systems, on the first call to the web service, there are at least three parameters passed: CalledId, CallerId, and SessionId.

I need those to determine what VXML I'm returning, and I'm not seeing them anywhere.

Does this make sense?

Thanks,

James

Hi,

These three parameters don't get passed as HTTP POST or GET variables on the initial IVR call. However, you can access these session variables within your VXML script and <submit> them to yourself to determine what VXML should be returned from your IVR application server.

Regards,
Plum Support