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Is there any way to determine the caller's carrier?

Questions and answers about IVR programming for Plum DEV

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Brad Ashmore
Posts: 13
Joined: Sun Oct 09, 2005 2:45 am

Is there any way to determine the caller's carrier?

Post by Brad Ashmore »

Any guidance/advice would be appreciated!

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR app does not show caller's carrier

Post by support »

Sorry, but there isn't a way to determine the caller's carrier using our IVR application.

Regards,
Plum Support
Last edited by support on Sat Dec 26, 2009 4:59 pm, edited 1 time in total.

jcooper
Posts: 45
Joined: Tue Jul 22, 2008 5:22 pm

Post by jcooper »

How do we submit a request for this feature?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR platform has no means in detecting carriers' calls

Post by support »

Hi,

The lack of such a capability isn't a missing feature in our IVR platform that can be requested. We just have no means of detecting where carrier calls without caller ID are coming from.

Regards,
Plum Support

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