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Is there any way to determine the caller's carrier?
Posted: Sun Dec 14, 2008 11:50 am
by Brad Ashmore
Any guidance/advice would be appreciated!
IVR app does not show caller's carrier
Posted: Mon Dec 15, 2008 9:50 am
by support
Sorry, but there isn't a way to determine the caller's carrier using our IVR application.
Regards,
Plum Support
Posted: Wed Dec 17, 2008 1:56 pm
by jcooper
How do we submit a request for this feature?
IVR platform has no means in detecting carriers' calls
Posted: Wed Dec 17, 2008 3:57 pm
by support
Hi,
The lack of such a capability isn't a missing feature in our IVR platform that can be requested. We just have no means of detecting where carrier calls without caller ID are coming from.
Regards,
Plum Support