Hello,
I tried to access the caller's phone number using the following code.
<vxml version="2.0" xmlns="http://www.w3.org/2001/vxml">
<form id="ani_test">
<block>
<prompt>
You are calling from phone number
<say-as type="acronym">
<value expr="session.telephone.ani" />
</say-as>
</prompt>
</block>
</form>
</vxml>
but this returns nothing. This code gives me only 'You are calling from phone number".
Any ideas?
We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Accessing caller's phone number
IVR issue with ccessing caller's phone number
Hi,
Is this IVR issue occurring from multiple phone numbers or just one? And can you reproduce this IVR issue reliably?
Also, do you have a PBX or a direct carrier?
Regards,
Plum Support
Is this IVR issue occurring from multiple phone numbers or just one? And can you reproduce this IVR issue reliably?
Also, do you have a PBX or a direct carrier?
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com