Plum IVR Support

In our application, we want a feature to make call from our server to some set of people. How can we make this using plumvoice? We will have to provide some of the requests that are pending with them. We will be in need to call them & then the call will take some input from the user.

So what we exactly want is that 1st step can be changed, ie person dont need to call us, we can call him. Rest all go same as the process of plumvoice.

Please help.

Thanks
Amit Khosla

Hi,

You can use our outbound IVR system to make IVR calls to your clients.

For more information on how to use IVR outbound, see here:

http://www.plumvoice.com/docs/dev/plumd ... nddevguide
http://www.plumvoice.com/docs/dev/plumd ... rreference

Hope this helps.

Regards,
Plum Support

Thanks for the reply.

I went through the link, just i have some question:

1) do you have some java api to call your web service?
2) how & when the voicexml be loaded which will be used to talk to our client?

Thanks once again

waiting for reply
amit

Hi Amit,

1) No, sorry, we don't have a Java API that calls the web service.

2) The VoiceXML is "loaded" through your start_url script. The VoiceXML in that script is used to talk to your client.

As noted from our IVR documentation:

"The start_url indicates the page for the application VoiceXML that should be fetched to start the IVR application when the IVR call is connected."

Hope this helps.

Regards,
Plum Support