Plum IVR Support

Posted: **Tue Mar 10, 2009 11:05 pm**

With the following syntax, I can correctly get the 10 digit accountNumber value, but the <say-as> plays it as a number instead of digits. change the length to 5 and it plays as digits just fine.

...
<field name="accountNumber" type="digits?length=10"/>
<filled>
<prompt>
<emphasis>OK, here's what I've got!</emphasis> You said your
account number was
<say-as interpret-as="digits">
<value expr="accountNumber" />
</say-as>
</prompt>
</filled>
....

What's up? Have I got something wrong here?

Posted: **Wed Mar 11, 2009 10:21 am**

Hi,

If you have AT&T Natural Voices set as your TTS engine, then you should set up your IVR code like this:

englishdigits.php

Code: Select all

<?php
header("Content-type: text/xml");
echo("<?xml version=\"1.0\"?>\n");
?>

<vxml version="2.0">

<form>

<field name="englishdigits" type="digits">
<prompt>
Please enter some digits.
</prompt>

<filled>
<prompt>
You entered <say-as type="acronym"> <value expr="englishdigits"/></say-as>.
</prompt>
</filled>
</field>

</form>
</vxml>

Regards,
Plum Support

Plum IVR Support

digits play back as numbers for long length digit sequences.

digits play back as numbers for long length digit sequences.

IVR code for account number value