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Calls not generated

Posted: Fri Apr 03, 2009 8:59 am
by Suganthi
This ticket is in regards to calls not being generated. I am looking at the Plum logs and I see that the last outbound call that was generated by Plum was on 03/31/2009 - 10:16:31am EDT. Can you please confirm that you are receiving call related postings from our site? If not, information on errors at your side is appreciated.

IVR outbound server

Posted: Fri Apr 03, 2009 9:57 am
by support
IVR errors are returned by our IVR outbound service whenever you perform an HTTP POST to one of its URL's. The response is an XML document.

Can you please paste here the XML that you receive when you POST to our IVR outbound service?