Click to call
Posted: Fri Jun 26, 2009 1:41 pm
Has anyone created a Click to Call script?
Basically, the idea would be that a popup form would appear on a web page where a consumer could enter their phone number. On submit, a call would be placed to that consumer and when they pick up their phone, a call would be placed to another predetermined phone number (like a local store).
This is different than call tracking where it is simply a one way call.
In this use case, the IVR system needs to make two outbound calls bridging them when the originating call is picked up.
Thanks.
Jon
Basically, the idea would be that a popup form would appear on a web page where a consumer could enter their phone number. On submit, a call would be placed to that consumer and when they pick up their phone, a call would be placed to another predetermined phone number (like a local store).
This is different than call tracking where it is simply a one way call.
In this use case, the IVR system needs to make two outbound calls bridging them when the originating call is picked up.
Thanks.
Jon