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Fetch Error

Questions and answers about IVR programming for Plum DEV

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herzow
Posts: 23
Joined: Mon Sep 21, 2009 12:30 pm

Fetch Error

Post by herzow »

I'm getting the following error with

http://24.249.179.169/test.xml

However is passes your validation tool.

Not sure where to turn.

-Bill
623.561.4503


Phone Number: US Outbound
Caller ID: 1518-852-9020
Timestamp: 09/29/2009 - 01:53:06pm EST

Tue 29 Sep 2009 04:53:06 PM EDT:Call Start Event: ANII 15188529020 DNIS outbound VURL http://us.popproxy.plumgroup.com/plumvp ... .php)Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... e.phpClick here to view saved VoiceXML scriptVXI::var_element(name="sessionID" expr = "session.id")DocumentParser::FetchDocument(startpage.php)Cache Miss: http://us.popproxy.plumgroup.com/plumvp ... Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... 56642Click here to view saved VoiceXML scriptVXI::var_element(name="callee_type" expr = "'voice'")VXI::var_element(name="phone_number" expr = "'15188529020'")VXI::var_element(name="call_id" expr = "'240062'")VXI::var_element(name="message_reference" expr = "''")VXI::var_element(name="call_parameters" expr = "''")VXI::var_element(name="campaign_parameters" expr = "''")DocumentParser::FetchDocument(http://24.249.179.169/test.xml)Posted form data is URL encodedAttempting to fetch http://24.249.179.169/test.xmlTue 29 Sep 2009 04:53:07 PM EDT:HTTP/1.1 405 Method Not Allowed - http://24.249.179.169/test.xmlDocumentP ... etchBuffer - could not open URL: http://24.249.179.169/test.xmlDocumentP ... chDocument - exiting with error result 2errno: 203 uri http://24.249.179.169/test.xmlreceived event: error.badfetch.http.405: bargein set to trueINPUTMODES set to "DTMF VOICE"Audio segment added to prompt queue from TTS application/synthesis+ssml for:---------<?xml version='1.0'?><speak> A serious error of type </speak>---------bargein set to trueINPUTMODES set to "DTMF VOICE"Audio segment added to prompt queue from TTS application/synthesis+ssml for:---------<?xml version='1.0'?><speak>error.badfetch.http.405</speak>---------bargein set to trueINPUTMODES set to "DTMF VOICE"Audio segment added to prompt queue from TTS application/synthesis+ssml for:---------<?xml version='1.0'?><speak> has occurred. Exiting. </speak>---------VXI::exit_element()Newly queued prompts are now being playedTue 29 Sep 2009 04:53:15 PM EDT:Line disconnect detected. Abandoning queued audio data.received event: connection.disconnect.hangup: VXI::exit_element()Call End EventEnding sessionEnding Session On Channel 4

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

error within your IVR code

Post by support »

Hi herzow,

The reason you are getting this IVR error is because you are using a static script. The Plum IVR outbound system performs an HTTP POST when requesting start_url and result_url. In order to process a HTTP POST request, the web server requires that the page being requested is a dynamic script.

For more information on this, please see this previous post: http://support.plumvoice.com/viewtopic.php?t=261

For more general information on IVR outbound, please see here: http://www.plumvoice.com/docs/dev/plumd ... nddevguide

Hope this helps.

Regards,
Plum Support
Last edited by support on Tue Feb 16, 2010 12:21 pm, edited 2 times in total.

herzow
Posts: 23
Joined: Mon Sep 21, 2009 12:30 pm

That worked! Thanks you.

Post by herzow »

That worked! Thanks you.

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