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Mask CallerID

Posted: Tue Sep 29, 2009 6:59 pm
by herzow
Is it possible to mask the caller ID and use a different number such as MY business telephone number?

IVR tips for masking caller ID

Posted: Wed Sep 30, 2009 11:49 am
by support
Yes, it is possible to do this.

You can set the phone_number parameter to something like the following IVR example:

<phone_number>tel:1617xxxxxxx;ani=XXX245XXXX</phone_number>

when setting up your IVR outbound call and this should allow you to mask your caller ID.

Hope this helps.

Regards,
Plum Support