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2 Recording Questions
Posted: Wed Aug 13, 2003 3:29 pm
by einbreen
Two questions related to using the recording element:
- Is it possible to adjust the quality of the audio file being recorded?
- Is it possible to adjust the volume level for the noinput event?
Re two IVR questions related to using the recording element
Posted: Fri Aug 15, 2003 8:13 pm
by support
- Is it possible to adjust the quality of the audio file being recorded?
Currently, the IVR system does not provide a built-in method for adjusting the quality of the audio as it is rendered to the caller. The upcoming IVR platform release will support multiple encoding types for the
<record> tag (platform release 2.4.2)
- Is it possible to adjust the volume level for the noinput event
Yes, the volume for a
noinput event is an IVR global system property. This can be set in the server config screen using the Plum Voice Platform's admin User Interface.