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How do I eliminate the pause that occurs before <say-as>
Posted: Tue Dec 27, 2011 10:45 am
by jallard
I am trying to eliminate the pause that occurs after a user enters data and before the platform repeats what the user entered using the <say-as> tag. I had some dialogue with your support over email, and they recommended I use the property "termmaxdigits" value="true". I tried this, but I still get the pause. Below is some of the code:
Re: How do I eliminate the pause that occurs before <say-as>
Posted: Tue Dec 27, 2011 5:05 pm
by support
Hi jallard,
It appears that the
termmaxdigits property does not correctly function within a field tag. We have opened a bug ticket with our platform engineers detailing this issue. Thank you for discovering this.
We found that moving this property to the form level would avoid this pause.
Code: Select all
<form id="check">
<property name="termmaxdigits" value="true"/>
<property name="inputmodes" value="dtmf"/>
<field name="chkseq" type="digits?length=8">
Hope this helps.
Regards,
Plum Support