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Increase IVR Application volume

Posted: Thu Apr 08, 2010 3:26 pm
by w2gi
Hi,
Is there a way to increase the volume of the IVR application. If not then increase the volume of the recorded prompt?

Re: Increase IVR Application volume

Posted: Fri Apr 09, 2010 9:08 am
by support
Hi,

To increase the volume of TTS prompts within your IVR application, you can use the <prosody> tag.

For more information on how to use the <prosody> tag, you can go here: http://www.plumvoice.com/docs/dev/voicexml:tags:prosody

If you want to increase the volume for prerecorded prompts, you would either need to upload new prerecorded prompts that are louder or you can use a tool like SoX to increase the gain of your existing prerecorded audio prompts. This site might assist you: http://lists.digium.com/pipermail/aster ... 97279.html

Regards,
Plum Support