We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

outbound calling transfer

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
robbiesullivan
Posts: 42
Joined: Mon Oct 10, 2005 3:40 pm

outbound calling transfer

Post by robbiesullivan »

Hello,
I was wondering if during an outbound call, it was possible to do a call transfer? I'd like to initiate a phone call via a webpage and connect that call with a different phone number.

If this is possible with outbound calling please let me know. i've only done inbound voicexml so far, so I'm not 100% if I can accomplish this with outbound.

thanks,
Rob

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: outbound calling transfer

Post by support »

Hi Robbie,

Yes, it is possible to do a transfer (to a local number, as 800 to 800 transfers are not allowed in the US phone network) during an outbound call.

Please let us know if you have any issues with this.

Regards,
Plum Support

Post Reply